Develop social principles to guide collective problem solving

Starting Communities

1. Create mechanisms to match people to activities
2. Highlight more active tasks
3. Inactive tasks should have expected active times

Encouraging Contributions through Motivation

1. Make it easy to see and track needed contributions
2. Ask specific people on tasks of interest to them
3. Simple tasks with challenging goals are easier to comply with
4. Specify deadlines for tasks, while leaving people in control
5. Give frequent feedback specific to the goals
6. Publicize that others have complied with request

Encouraging Commitment

1. Cluster members to help them identify with the community
2. Give subgroups a name and a tagline
3. Put subgroups in the context of a larger group
4. Interdependent tasks increase commitment and reduce conflict